Giften hair care

Natural care. Bold confidence. Everyday luxury.

Policy

Returns and refunds

We want you to feel confident when ordering from Giften. Unopened products may be returned within 30 days.

Eligibility

Contact us within 30 days of delivery. Products must be unopened, unused and returned in their original condition. We will provide return instructions after reviewing your request.

Damaged or incorrect orders

If an order arrives damaged, leaking, missing or incorrect, contact us with the order number and clear photographs. Eligible damaged-order claims will be refunded.

Refund timing

For return instructions, email Giftywilliams2000@gmail.com. Our return address is Giften Products LLC, 4700 N Racine Ave, Chicago, IL 60640. Please contact us before sending a return.

Refunds are sent to the original payment method. Your bank or card issuer may need additional time to make the credit visible.